As seen in Nick’s Column for Catering Today
Independents might rejoice at the fall of bigger chains as it may drive more business their way, but is it really a good thing for smaller operators?
The Gaucho restaurant group is the latest in a list of chain restaurants to appoint administrators or announce restructuring and branch closures.
Throughout my 30 years in the industry I’ve witnessed many waves of change. One of the most increasingly frustrating trends is for customers not to turn up for their booking or to cancel at the last minute.
Nick Male is Chef / Director of Loft restaurant in St Albans.
Hertfordshire Restaurant of the Year 2018
He previously worked as Executive Chef for Conran Restaurants (now D&D), Head of Food Development for Harrods and as a chef / consultant on several independents and groups including Peyton and Byrne.
23B George Street, St Albans, AL3 4ES
(in the courtyard opposite George Street Canteen)
Friday and Saturday 12pm to 3pm
Sunday 12 noon to 3pm
Tuesday to Thursday 6pm to 9.30pm
Friday and Saturday 5.30pm to 10.30pm
Group booking, Special Occasions, Wedding events, and Corporate bookings from Monday to Sunday; open for both Lunch and Dinner.